Claim Notification  |  view in Web Browser


An update related to one or more of your recent claim(s) is available to view online. Please log in to your Blue Access for MembersSM account for more information.

2 Ways to View Claims Info:

mobile phone

Your mobile browser:
Select the Claims Center tile


Your desktop:
Navigate to Claims

If you have questions, please contact Customer Service. You can find the number listed on your member ID card and in our mobile app.

Thank you for choosing Blue Cross and Blue Shield of Illinois and for using Blue Access for Members.

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We don’t want you to miss important health care updates, so make sure to opt-in to receive text messages from us.


Get the App

You can find a network doctor, hospital or urgent care facility, access your claims, coverage and deductible information, and get your temporary digital member ID card.

Available for iPhone and Android users.

App Store   Google Play