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Get help from home during these difficult times

Whether you need care for COVID-19 or another health condition, there are ways to get help without leaving the comfort and safety of your home.

Schedule a Virtual Visit by phone, mobile app or online video
Your benefit plan includes 24/7/365 access to Virtual Visits*, powered by MDLIVE ® . Virtual Visits gives you access to board-certified doctors for many non-emergency health situations. Virtual Visit doctors may also send e-prescriptions to your local pharmacy when necessary.

Schedule your Virtual Visit by visiting or call 888-970-4081.

Call the BCBSOK 24/7 Nurseline**
You can to talk to a nurse about your health questions or concerns. Our nurses are on-call 24/7 at 800-581-0368.

Worried that you or a family member has COVID-19?
If you start to see symptoms, such as fever, cough or trouble breathing, it’s time to call your doctor or an urgent care center. Call 911 or go to the nearest emergency room immediately if you are struggling to breathe or have bluish lips or face.